Meet MySpot
The AI-powered queue and appointment platform with Kai — your SMS concierge. Customers text to book, check wait times, reschedule, and more. Two-way AI conversations that feel human.
No app downloads. No complicated portals. Just text.
Kai — MySpot AI
SMS Concierge
Hey, can I book a haircut for tomorrow at 2pm?
Hey Marcus! 2pm tomorrow works — I've got you with James for a Classic Haircut. You'll get a reminder 1 hour before. See you then! ✂️
Perfect, thanks Kai!
Queue Management, Reimagined with AI
MySpot goes beyond basic queue management. Kai handles customer conversations, bookings, reminders, and feedback — all through natural SMS.
Kai — AI SMS Concierge
Two-way AI conversations via text. Customers book, cancel, reschedule, check wait times, and get help — all through natural SMS with Kai.
Virtual Queue Management
Customers join the queue remotely via QR code or link. No more physical waiting in crowded spaces.
Smart SMS Notifications
Automatic alerts when their turn approaches. Plus 24h confirmations, 1h reminders, and post-visit feedback — all powered by Kai.
Appointment Booking
Let customers book specific time slots in advance. Reduce walk-in chaos and plan your day.
Real-Time Dashboard
Monitor queue status, wait times, and service metrics in real-time from any device.
Customer Display
Show queue status on TV displays. Keep waiting customers informed and engaged.
Why Businesses Choose MySpot
The only queue platform with a built-in AI concierge. Kai handles the conversations so your staff can focus on delivering great service.
Barbershops & Salons
Clients text Kai to check wait times, join the queue, or book their next cut. Perfect for walk-in businesses.
Medical Clinics
Reduce waiting room congestion. Patients wait in their cars and get notified by Kai when ready.
Government Services
Manage high volumes efficiently. Citizens book slots via SMS and arrive at their scheduled time.
Restaurants
Virtual waitlists for busy periods. Diners text Kai to join the list and browse nearby while waiting.